Terms of service.

Terms and Conditions

1. Introduction
Welcome to Kiwi Pure Organics! By accessing or purchasing from our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site or making a purchase. If you do not agree with these terms, please do not use our website or purchase our products.

2. Products and Pricing

  • All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

  • Prices are listed in New Zealand Dollars (NZD) and are subject to change without notice. Taxes and shipping fees will be added to your order total during checkout.

  • We strive to provide accurate product descriptions, but cannot guarantee that all information is error-free. In case of an error in pricing or product description, we will notify you and offer you the option to cancel or amend your order.

3. Orders and Payments

  • By placing an order through our website, you are making an offer to purchase the products listed in your order. We reserve the right to accept or reject your order for any reason.

  • All payments must be made through our approved payment gateways. By making a payment, you agree to provide accurate billing information.

  • We use secure payment methods to protect your personal and payment details.

4. Shipping and Delivery

  • Domestic Shipping (New Zealand): We offer domestic shipping throughout New Zealand. Delivery times may vary depending on your location. Shipping costs will be calculated at checkout.

  • International Shipping: We also offer international shipping via NZ Post. Delivery times for international orders may vary based on the destination. Shipping costs will be calculated at checkout.

  • We aim to process orders within 2 business days. However, we are not responsible for delays due to external factors such as postal service delays, customs clearance, or weather events.

  • You are responsible for providing accurate delivery information. We are not responsible for lost, stolen, or delayed shipments caused by incorrect information provided by you.

5. Returns and Refunds

  • Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or damaged.

  • If your product is defective or damaged, please contact us within 5 days of receiving your product to request a refund or replacement.

  • In the case of a refund or replacement, the product must be returned to us in its original packaging.

  • If you have concerns about your order, please reach out to us via our Contact Us page.

6. Health Disclaimer

  • No Medical Claims: The products sold by Koru Vitality are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information on our website is for informational purposes only and should not be construed as medical advice.

  • Always consult with a healthcare professional before starting any new supplement or product, especially if you have existing medical conditions, are taking medications, or are pregnant or breastfeeding.

  • By purchasing our products, you acknowledge that you are responsible for determining whether they are suitable for your needs and health requirements. We recommend consulting your doctor or healthcare provider before using any new supplement or product.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product designs, is the property of Kiwi Pure Organics and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written consent.

8. Limitation of Liability

  • To the fullest extent permitted by law, Kiwi Pure Oraganics is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to our products or services will not exceed the amount paid for the product in question.

9. Amendments to Terms

  • We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use our website after changes are made, you agree to be bound by the revised terms.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes will be resolved in the competent courts of New Zealand.

11. Contact Us
If you have any questions about our Terms and Conditions, please contact us via our Contact Us page below.