Frequently Asked Questions

  • Organic products typically cost more due to the rigorous farming practices required to maintain organic certification. Organic farmers use natural methods for pest control, crop rotation, and soil management, which often results in smaller yields and higher labor costs. Additionally, the certification process itself requires regular inspections and adherence to strict standards, contributing to the overall price. At Kiwi Pure Organics, we believe that the investment in organic ingredients is worth it for your health and the environment.

  • Organic products are grown without the use of synthetic pesticides, herbicides, or fertilizers, which means fewer chemicals are introduced into your body and the environment. Organic farming also supports biodiversity, healthier soil, and water conservation. By choosing organic, you're not only benefiting your own health but also supporting sustainable farming practices that are better for the planet.

  • At Kiwi Pure Organics, we use only the highest quality organic ingredients sourced sustainably. Our supplements are free from artificial additives, preservatives, and chemicals. We prioritise transparency, and every product is crafted with care to help you achieve optimal well-being naturally.

  • Stripe Climate is a program run by Stripe, a leading payment processing company, that helps businesses contribute to carbon removal efforts. Members of Stripe Climate direct a portion of their revenue to fund carbon capture technologies and projects that remove CO2 from the atmosphere. The goal is to combat climate change by supporting innovative solutions that can help reduce the global carbon footprint.

  • All of our ingredients are certified organic, ensuring that the raw materials used in our products are of the highest quality. While our products are made with 100% organic ingredients, we are in the process of obtaining full product certification. Stay tuned as we continue to work towards achieving this certification for our entire range.

  • Yes! Our products are designed to be suitable for a variety of dietary preferences, including vegan, gluten-free, dairy-free, and non-GMO. We make sure that everyone can experience the benefits of holistic wellness with our products.

  • Yes! Unlike many others, we do not manufacture overseas or drop ship our products. All of our products are proudly made in New Zealand, and we are proudly certified as “NZ Made” to further validate our commitment to local production.

  • When choosing supplements, it’s important to consider your specific health needs and goals. Our products are designed to support overall wellness, but everyone’s body is different. While our supplements are crafted with high-quality organic ingredients, we recommend consulting with a healthcare provider before starting any new supplement regimen, especially if you have any pre-existing conditions or are taking medication. Please note, the information we provide is not medical advice, and it’s always best to seek guidance from a medical professional tailored to your individual health needs.

  • All of our products are designed to be mixed with 40ml of water for easy consumption. Alternatively, you can add them to your usual diet, such as blending them into smoothies, sprinkling them on food, or incorporating them into your favorite beverages. Be sure to read the label for any specific instructions, and if you have any health concerns or are on medication, it's always a good idea to consult with a healthcare professional before starting any new supplement regimen.

  • You can purchase our products directly from our website. Simply browse our collection, add items to your cart, and check out for fast delivery. Alternately you can find us at various markets in Christchurch.

  • Yes, we offer international shipping! Check our shipping policy page for more details on rates and delivery times to your country.

  • Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the shipping carrier’s website.

  • Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or damaged.

    If your product is defective or damaged, please contact us within 5 days of receiving your product to request a refund or replacement. In the case of a refund or replacement, the product must be returned to us in its original packaging.

    If you have concerns about your order, please reach out to us via our Contact Us page.